GateKit support
Help with installation, configuration, or storefront behavior.
Contact support
Email support@getrevenuepath.com and include your myshopify.com store domain, a short description, and screenshots when relevant.
Response target
Support requests are reviewed on business days. We target an initial response within two business days.
Before contacting us
- Confirm the GateKit app embed is enabled in the published theme.
- Save the settings in GateKit after making changes.
- Use Test on storefront in GateKit to bypass an existing browser verification safely.